Privacy Policy
Privacy Policy – VeroHaven
This Privacy Policy explains how VeroHaven collects, uses, and protects your information when you visit our website, place an order, or interact with us. By using our site, you agree to the terms outlined below.
1. Information We Collect
We collect information in the following ways:
a) Information You Provide
Name, billing/shipping address, phone number, email address, and payment details when you place an order.
Information submitted during registration, newsletter sign-ups, or customer service inquiries.
b) Information We Collect Automatically
Transaction details (items purchased, price, date).
Log data (browser type, IP address, access times, pages viewed).
Device data (hardware model, operating system, identifiers).
Location information (if permission is granted).
Cookies & tracking data (to improve browsing and personalize your experience).
c) Information From Other Sources
We may receive additional information from third parties (e.g., social media platforms, demographic databases) to enhance your customer experience.
2. How We Use Your Information
To process and fulfill your orders.
To provide customer support and communicate with you.
To personalize your shopping experience.
To improve our website, services, and marketing.
To send promotions, newsletters, or updates (you can opt-out anytime).
3. How We Share Your Information
We do not sell or rent your personal information.
However, we may share it with:
Service providers (payment processors, shipping partners, marketing platforms) to complete your transactions.
Legal authorities if required by law, to comply with investigations or protect against fraud.
Business transfers if VeroHaven merges, sells assets, or is acquired.
We may also share non-personal data (such as visitor statistics) with partners for analytics and marketing.
4. Data Security
We use industry-standard security measures, including encryption and secure servers, to protect your personal information from unauthorized access, misuse, or disclosure.
5. Your Choices
You have the right to:
Request corrections or updates to your personal information.
Opt-out of promotional emails at any time.
Request account deletion to stop future purchases.
To exercise these rights, please contact us.
6. Children’s Privacy
We do not knowingly collect information from children under 13. If you are under 13, please do not use this site or provide any personal information. Parents or guardians should supervise use of this site by minors.
7. Offline Collection
Information collected offline (e.g., by phone for customer support) will be handled with the same care and protection as online data.
8. Updates to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the updated date. We encourage you to review this Policy regularly.
Contact Us
If you have any questions about this Privacy Policy, please contact us
